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store policy

T&C

Order of Goods

All orders placed by the Buyer shall be in writing and subject to the Seller’s acceptance via a confirmation email. The Invoice will be raised on the Buyer against the order placed and goods supplied in terms of the said order. The Seller shall however be at the liberty to accept or refuse any order in full or part without assigning any reasons whatsoever. In case of any further assistance or enquiries please contact us, kindly write to us chocolatier@chocomashup.com with your order number & issue.

Price

Price prevailing on the date of placement of orders on the Website shall be applicable for generation of purchase order/ delivery order/ contract/ advance payment for the supplies that have been accepted/ issued.

Examination

The Buyer should check the price, quantity and calculations made in the invoice thoroughly. In case of any discrepancy the same should immediately be brought to the notice of the Seller.

Intimation of Short Receipt/ Damage:

The weight or quantity recorded by the Seller in their dispatch documents shall be the basis for Invoicing and Payment. In case of short receipt/damage receipt Buyer shall forthwith intimate in writing. In the unlikely event that your products are damaged in transit, please contact us within 48 hours. Kindly write to us on chocolatier@chocomashup.com with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will evaluate your request and arrange for a replacement or refunds will be processed. The decision of the Seller will be final.

Applicable Taxes

Any Taxes, Cess or Duties levied by Central, State, Local or any other authority now in force or hereafter be imposed on the sale transportation or supply/delivery of the goods is included in the pricing mentioned on the website. The prices indicated on the Website are inclusive of all Taxes including GST (Goods and Services Tax). GST is a single tax leviable on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product& sale price. GST on the products will be required to be borne and paid by the customer.

Delivery

The delivery of the goods shall be made by the Seller at the address as notified by the Buyer at the time of placing of order. The Buyer shall make all arrangements to take delivery of the goods on the dates informed by the Seller. For Pricing & further details on Bulk Shipping Charges, Please get in touch with our Customer Support team on chocolatier@chocomashup.com.

Payment

The payment should be made in favor of Seller through any mode as indicated upon purchase. Payments on the Website can be made through registered payment gateway of the Seller. The Buyer shall not for any reason suspend payment or make any deduction by the way of set-off. In case any amount is withheld or sought to be set-off/adjusted unless specifically agreed in writing by Authorized Officer of the Seller such withholding/ set-off will not be accepted as valid discharge of the payment.

Default

Orders are subject to realization of payment.

Delay in Delivery

The Seller will not be responsible for any delay in delivery beyond its own control but will do its utmost to ensure speedy delivery. For avoidance of doubt, CHOCOMASHUP shall not be responsible for any delay in delivery of order by Seller to the Buyer.

Governing Law

Indian Law shall govern the Contract. Any dispute arising out of or in connection with the Contract shall be subject to the non-exclusive jurisdiction of the Indian Courts.

Variation in Terms & Conditions

Any variation in these terms and conditions (including special terms and conditions) shall be inapplicable unless agreed upon in writing by the Seller.

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